Ascend your business with cutting-edge AI solutions

Artificial Intelligence (AI) Assistants, refers to technologies like chatbots or voice assistants which users can talk to. They use large volumes of data, deep learning, machine learning and natural language processing to imitate conversations, answer questions in real-time and optimize interactions with end users by supporting them to find information or accomplish complex tasks, without the need to speak with a human agent.

Customer Service

‍Customers expect personalized answers, fast and without hassle, and demand companies to accelerate the adoption of new technology. AI customer service is not only useful, it is essential to manage the standard customer interactions.

HR

‍Virtual agents can offload routine questions from employees and automate laborious manual tasks, allowing HR specialists to step back from day-to-day processing to focus on what really matters—growing talent.

Marketing & Sales
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‍AI agents are often used by companies to provide 24/7 assistance to buyers and guide them through complex omnichannel journeys. By leveraging powerful analytics, brands can drive more compelling conversations and provide a personalized shopping experience that converts passive visitors into engaged prospects.

Whether a big, medium, or small-sized business, most tasks can be automated. From landing pages, to lead qualification, to appointment setting, to CRMs, to SMS marketing, to email marketing, and more can be automated. We get on calls with companies in order to find out the apps used, we then automate the applications for fast, seamless integration that otherwise will take up mental space and time to respond to manually.

Yes, with our AI Assistants you can deliver omnichannel customer experiences. Virtual agents can be deployed across multiple channels and apps to amplify customer engagement. We offer built-in integrations and extensions for web chat, phone, SMS, mobile apps, social media messaging apps like Facebook Messenger, Instagram, WhatsApp, and others.

Today, chatbots can consistently manage customer interactions 24/7 while continuously improving the quality of the responses and keeping costs down. Chatbots automate workflows and free up employees from repetitive tasks. A chatbot can also eliminate long wait times for phone-based customer support, or even longer wait times for email, chat and web-based support, because they are available immediately to any number of users at once. That’s a great user experience—and satisfied customers are more likely to exhibit brand loyalty.

Yes, you can enable virtual agents to search through your company’s existing documents, websites, and enterprise applications (including Salesforce, SharePoint, Box, IBM Cloud Object storage, etc) to provide accurate answers to customer inquiries.